Twitter for Local Business

Twitter, the 140 character micro-blogging site, is known for its short conversations, massive content generation and user’s rants about almost everything. It is also a place for people to network and meet like-minded people. And hence, it has also become a source for generating leads for businesses. In this post, we look at the why [...]

Facebook goes mainstream!

I liked the movie. I liked the jokes. I liked the songs. Most importantly I liked the fact that movies are now being made with Facebook [Social Media] as one of the important plots.

Facebook Facebook everywhere!

While shopping at Colaba Causeway this Sunday I landed up on a Tshirt which had ” Facebook, Let’s Tweet” written on it. I asked the shopkeeper if he has more colours in it. He responded, “Haan Haan madam, Facebook wale main bahut colour hain.”. The same evening I took a shared taxi back to Churchgate [...]

Tweet Ups to promote Business

It had a fairly decent turnout. On a Tuesday evening, which otherwise is a dull day for a hotel, we managed to make F&B sales of about Rs 2,500.

Free Monitoring Tool-Google Alerts

If you have a business , it is crucial to listen to what people are talking about you. It is also a way to reach out to your relevant audience and start a conversation with them and maybe convert them into a customer.

Welcome tab & Deals tab for your Facebook page

Dealtadka.com offers you a dashboard to create deals for your Facebook connections. It also creates a decent looking welcome tab

Reliance is trying to go the Dell Way

Remember how Dell made’s it million dollar through twitter? And how they are known for using Social Media for great customer support. I see Reliance Mobile attempting to do the same. They have this fancy customer care tab on their Facebook page and also believe in being transparent about which customer care executive is handling [...]

Facebook, Google+ or Twitter? [Info-graphic]

Loved it! Re-sharing Info-graphic by Guy Kawasaki. Personally I love twitter. Facebook is cluttered and brand pages kill it for me. Google +…well I haven’t logged in for ages now.

SMC Mumbai Session- Marketing your blog

The last session at Social media Club- Mumbai was one exciting session. For those who missed it can read up on it on Miss Malini’s blog here. Excerpts from the blog – I [Miss Malini] actually had a lot of fun last Saturday afternoon speaking at The Social Media Club of Mumbai (thanks for the [...]

Protocol to follow- Blah

How different is a call centre customer care to a twitter customer care. In fact twitter is public and one wrong step could fire back. I don’t see any protocol followed when I call the call centre. The customer care executive solves my issue over the call. Why give the step motherly treatment to twitter/social media.